Go to account.ui.com, enter your username and password as usual, and when prompted for the 6 Digit Token, click Other Methods instead.Ģ. If you lost access to your authenticator app, use one of the backup methods to access your account.ġ. Unlock your Security settings and then click Disable in the MFA section. Access your account security settings by logging into account.ui.com and going to My Security.Ģ.
Note: Generating new recovery codes makes any previously generated ones obsolete. Click the recovery codes link under the list of MFA methods. Access your account security settings by logging into account.ui.com and going to My Security and unlocking your Security settings.Ģ.
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How to Create Backup CodesĬreate recovery codes to access your account in case you lose access to your authenticator app and email.ġ. Note: Email authentication will be enabled automatically as a backup method to prevent permanent account lockout if you are unable to access your authenticator app. Copy it and click Continue in the account.ui.com pop up.ħ. A 6-digit authentication token will appear in your token list in the authenticator app. Use your mobile to scan the QR code that appeared in the account.ui.com screen.Ħ. If you already have other accounts, you would click the plus sign (+) and Scan barcode.ĥ. Open the Google Authenticator app on your phone, tap menu, then tap Begin Setup > Scan barcode. Unlock your Security settings, and then enable MFA, selecting App authentication as your MFA method.Ĥ. In this section you can change your account password and session timeout period as well as enable Multi-factor Authentication (MFA).ģ. Log into account.ui.com and select My Security. Authy will also work, but steps might be slightly different as those described below.Ģ. Download and install Google Authenticator to your mobile phone. Please note that we cannot reset MFA for you, so make sure to have backup methods in place.ġ.
We currently offers App authentication, email authentication and recovery codes as a backup. Enable Multi-factor Authentication (MFA) to keep your Ubiquiti account safe.
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